Benefits:
- 401(k)
- Competitive salary
- Employee discounts
- Health insurance
Job Title: Hourly Managers at Holiday Lanes in Bossier City, LA
Job Summary:
Are you a dynamic and motivated individual who thrives in a fast-paced environment? Holiday Lanes, a premier entertainment destination in Bossier City, LA, is seeking experienced and enthusiastic Hourly Managers to join our team. As an Hourly Manager, you will play a key role in ensuring the smooth operation of our facility and providing exceptional customer service to our valued guests. If you are passionate about delivering a fun and memorable experience to every guest, we want to hear from you!
Responsibilities:
- Oversee and manage daily operations, ensuring a seamless and efficient operation of all departments within the facility.
- Lead and motivate a diverse team of hourly employees, providing coaching and guidance to ensure exceptional performance and guest satisfaction.
- Monitor and maintain a high level of cleanliness and safety standards throughout the facility.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, resolving issues to ensure guest satisfaction.
- Assist in scheduling and managing labor costs to optimize staffing levels and ensure smooth operations.
- Collaborate with other managers to implement and enforce company policies and procedures.
- Act as a role model for the team, embodying the company's values and providing exceptional leadership.
Qualifications:
- Minimum of 2 years of experience in a supervisory or management role, preferably in the hospitality or entertainment industry.
- Strong leadership and interpersonal skills, with the ability to effectively communicate and motivate a diverse team.
- Exceptional customer service skills, with a genuine passion for creating a positive and enjoyable experience for our guests.
- Ability to handle and resolve guest concerns and complaints with professionalism and empathy.
- Strong problem-solving and decision-making abilities, with a proactive and solutions-oriented mindset.
- Flexibility to work a variety of shifts, including evenings, weekends, and holidays.
- Knowledge of cash handling procedures and basic accounting principles.
- Proficiency in using computer software, including Microsoft Office Suite.
Benefits:
- Competitive hourly wage based on experience and qualifications.
- Opportunities for career growth and advancement within a reputable company.
- Fun and engaging work environment with a supportive team.
- Employee discounts on food, beverages, and entertainment at Holiday Lanes.
How to Apply:
If you are ready to join a dynamic team and contribute to creating exceptional guest experiences at Holiday Lanes, please submit your resume and a brief cover letter highlighting your relevant experience to chelsie@bowlholidaylanes.com or holidaylanes@me.com - We look forward to reviewing your application and potentially welcoming you to the Holiday Lanes family!
Compensation: $15.00 - $17.00 per hour
Since 1960, Holiday Lanes has been the go-to destination for family fun and entertainment in Bossier City, LA!
Our commitment to providing top-notch experiences for family and friends alike has made us the real deal when it comes to family fun. With a wide range of activities, amenities, including bowling, and over 50 arcade games.
(if you already have a resume on Indeed)